StockX Phone Number: StockX is an online marketplace and reseller of apparel, with a focus on trainers. It has also been open to electronic goods like gaming consoles, smartphones, and computer gear since November 2020. Dan Gilbert, Josh Luber, Greg Schwartz, Chris Kaufman, David Webber, and Mathew Piccinato formed the Detroit-based startup in 2015–2016. Over 800 people work at StockX in Downtown Detroit. Currently, StockX maintains worldwide offices in Eindhoven, the Netherlands, and London, the United Kingdom. Authentication facilities are located in Tempe, Arizona, Moonachie, New Jersey, and Detroit’s Corktown neighbourhood. In 2019, Deena Bahri was appointed as the organization’s first chief marketing officer, succeeding Scott Cutler as chief executive officer and Schwartz as chief operating officer.
Contents
StockX
| Name | StockX |
| Founded In | March, 2015 |
| Phone Number | +1 313-343-1228 |
| Email Address | login now to view the detail |
| Twitter ID | login now to view the detail |
| Facebook ID | login now to view the detail |
| Instagram ID | login now to view the detail |
| LinkedIn Profile | login now to view the detail |
Also Read: Suncoast Credit Union Phone Number Digitize India
History
Dan Gilbert, Josh Luber, Greg Schwartz, Chris Kaufman, David Webber, and Mathew Piccinato formed the startup, which had its public debut in February 2016. Luber was the original creator of Campless, the website devoted to uncommon trainers that launched before StockX. In Josh Luber’s TED Talk about the shoe industry, he discussed the founding of Campless in 2012. Luber moved from Philadelphia to work as chief executive officer of Gilbert’s One Campus Martius skyscraper in Downtown Detroit after Gilbert purchased Campless from Luber. In October 2018, StockX established its first global headquarters in London. June 2019 saw the appointment of Scott Cutler as CEO.
As of August 2019, the company employed over eight hundred people. As of late 2018, StockX was one of Detroit, Michigan’s fastest-growing startups.
How StockX Works
Customers and resellers can easily use StockX’s platform. When a buyer finds a shoe model they like, they have two options: they can buy it right away at the lowest asking price listed, or they can make an offer that any reseller can accept. Following the sale, the seller mails the shoes to StockX, where they undergo authentication procedures to guarantee they are legitimate. The shoes are shipped to the purchaser upon verification.
Customer Service
A “culture marketplace” called StockX allows customers to purchase and sell sought-after goods, such as an Xbox and Air Jordans, online. Similar to any other online marketplace, StockX has its own set of issues that need to be resolved by customer service.
You should now get in touch with StockX’s customer care staff if you have any questions regarding selling products on their marketplace or if the item you purchased was indeed a fake. Fortunately, DoNotPay offers a simple method to get in touch with customer care and even helps you skip the queue. As we all know all too well, it can be rather difficult to get through to any customer service staff. Continue reading to find out more about contacting StockX customer service.
Customer Service Contact
The live chat option on StockX’s Help page is the primary method for contacting customer help if you need it. In contrast to the majority of businesses, StockX does not provide a phone number for their customer service department.
| Support/FAQ Site: | Help Page |
| Corporate Office Phone Number | (313) 343-1228 |
| Customer Service Phone Number | None listed |
| Support Email | support@stockx.com |
| StockX Sneakers |
Also Read: BGE Phone Number
Average Time to Answer for Customer Service
The StockX Help article states that while response times could vary, they always aim to respond within 24 hours. It is superfluous and possibly harmful to submit several support tickets for the same issue, as the requests are handled in the order that they are received.
Information You May Need to Provide
If you use the StockX live chat feature, you will need to provide this information:
- Email address
- The reason you are contacting support
- Order number
- Attached files, if relevant, like your receipt or screenshots
FAQs
Q. How do I utilize StockX’s live chat feature?
Ans. Live chat is accessible during these times:
the US and Canada – Please be aware that when your language is set to English, chat is accessible in Canada.
Monday–Friday, 9 a.m.–9 p.m. ET, Saturday-Sunday, 10 a.m.–6 p.m. ET
Q. How do I request a phone call?
Ans. All US-based StockX users with a working US billing address can get phone help Monday through Friday from 9 a.m. to 5 p.m. ET. Go to our Help Centre after logging into your StockX account to request a call for Buyer support. When you click the “Let us call you” button, one of our customer support representatives will get in touch with you as soon as possible—usually within 20 minutes—using the phone number you have on file with StockX.
Suggested Link: Aadhar Card
@ROT