Lightinthebox Phone Number

Lightinthebox Phone Number, Email ID Details, History, Pros and Cons

Lightinthebox Phone Number: LightInTheBox Holding Co., Ltd. is an international clothes e-retailer. LightInTheBox uses a variety of websites and mobile applications to run its business. The corporation has offices in Beijing, Shanghai, and California in addition to its Singaporean headquarters.

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June 2007 saw the founding of LightInTheBox. Light In The Box Limited was the company’s name before reorganisation. And incorporation as LightInTheBox Holding Co., Ltd., which functions as the ultimate holding company. This occurred in March 2008.

LightInTheBox began trading on the New York Stock Exchange (NYSE) on June 6, 2013. “LITB” was chosen as its ticker symbol.

How Does LightInTheBox Work?

Between suppliers and purchasers, LightInTheBox acts as a middleman. But unlike other marketplaces like DHgate, Amazon, eBay, and AliExpress, LightInTheBox doesn’t operate as a middleman between customers and suppliers (sellers).

As an alternative, it sources goods from various suppliers who collaborate with them and sells them straight to customers at a profit margin. In essence, LightInTheBox facilitates supplier partnerships by enabling account registration through their seller centre.

After completing the registration process, suppliers can give LITB a competitive buying price by uploading their product specifications and photographs to the seller centre.

LightInTheBox makes the products accessible for purchase on their marketplace after verifying the products from suppliers and setting a lucrative sale price.

Every time LITB receives an order from a customer like you, the supplier is notified via the seller centre. The vendors must deliver items to LightInTheBox’s warehouses based on the order information.

Pros and Cons


  • Large selection of items: LightInTheBox provides a large selection of goods, such as apparel, electronics, household goods, and more.
  • Competitive prices: The company provides several products at competitive rates, which may entice customers on a tight budget to choose them.
  • International shipping is made easier for customers who live abroad by LightInTheBox, as it offers shipping to more than 200 nations.
  • Options that can be customised: A few items, such as clothes and wedding gowns, can be tailored to a customer’s specifications.


  • Quality issues: Several clients have complained that LightInTheBox has sent them subpar or faulty goods.
  • Shipping delays: Some customers have complained about lengthy shipping times or delays in obtaining their products because of the company’s international shipping network.
  • Problems with customer service: A few consumers have complained that they have trouble getting in touch with agents or that they don’t always get satisfactory answers to their problems.
Lightinthebox Phone Number

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Products and services

LightInTheBox provides products to customers worldwide via its mobile applications and websites. The company sells clothing as well as other miscellaneous products. The main category is clothes, which includes both fast fashion and specially designed items for special occasions. The category of other general goods includes small accessories and gadgets, home and garden supplies, toys and leisure activities, electronics and communication equipment, and other things.

Is LightInTheBox Worth It?

There are usually trade-offs when it comes to internet shopping, such as poor quality, lengthy delivery times, or an unpleasant overall experience. You should consider yourself if it’s worth spending time and money to make a cheap internet purchase.

Considering this, LightInTheBox is worthwhile if you know what to anticipate. We advise you to try them out and make your judgement.


Q. Light In The Box was established when?

Ans. In 2007, Light In The Box was established.

Q. Which sector of the market does Light In The Box target?

Ans. Light In The Box is a competitor in several markets, including e-commerce and the internet.

Q. How can I file a Light In The Box complaint?

Ans. You can use the unbiased complaint writing and response system on to make a complaint against Light In The Box and get a response from the administrators of Light In The Box. You can file concerns about product shipment, payment, correspondence, billing, and any other part of Light In The Box service using the dedicated Light In The Box complaint site.

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