Mint Mobile Phone Number: Mint Mobile is a virtual network provider in the United States. You have to buy an eSIM or a real SIM card online. Except for a trial period, payment in full is needed for a minimum of three months of service. T-Mobile US and Mint Mobile reached an acquisition agreement in March 2023, pending regulatory clearance.
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Mint Mobile
| Name | Mint Mobile |
| Founded In | 7 Aug, 2016 |
| Phone Number | 800-683-7392 |
| Email Address | login now to view the detail |
| Twitter ID | login now to view the detail |
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| LinkedIn Profile | login now to view the detail |
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History
David Glickman, the creator of Ultra Mobile. Rizwan Kassim started the business in 2015 under the name Mint SIM, a division of Ultra Mobile. After the business separated from Ultra Mobile in November 2019, Ryan Reynolds became a 20–25% shareholder. Glickman, the founder, and Reynolds both held director positions on The Michael J. Fox Foundation board of directors, and Glickman expressed admiration for Reynolds’ Deadpool marketing.
T-Mobile US and Ka’ena Corporation reached an agreement to buy the company’s brands and subsidiaries, including Mint Mobile. Reynolds would continue in his “creative role on behalf of Mint” as the spokesperson for the business. Customers may rest easy knowing that Mint’s current $15/month plan will stay in place and that its founders will continue to oversee. What “will generally operate as a separate business unit,” according to T-Mobile CEO Mike Sievert.
How do I contact Mint Mobile?
Please contact our Mint support team by calling 800-683-7392 or 611 from your Mint phone if you have any questions about your service. You can also chat with us at mintmobile.com/chat. Five a.m. to seven p.m. PST is when our customer service representatives are available.
Pros and Cons
Pros
- Budget-friendly schemes
- Talk and text are unlimited with all plans.
- Data use for mobile hotspots across all plans
- 5G connectivity (for phones that support it)
- nationwide distribution
Cons
- No discounts for multiple lines
- Plans for a year offer the biggest savings.
- Deprioritization of data in busy periods
- data throttling when all allotted data is used
One that doesn’t fit into either category is international roaming; technically, Mint Mobile does provide it, but it costs extra.
While some carriers don’t provide international roaming at all, Mint Mobile offers a variety of add-ons at an additional fee.
Customer Service
Mint Mobile Phone Number: An essential feature of a phone provider is good customer service. Unfortunately, it appears that customer service is currently a problem for almost all large organisations. Dealing with customer care representatives from phone service providers may be a hassle, especially when there are long wait periods or unhelpful individuals. I called Mint Mobile and used the online chat feature to find out what kind of service I might expect and how long I would have to wait.
You can reach Mint Mobile by phone at 1 (800) 683-7392, any day of the week, between 8 a.m. and 10 p.m. ET, or by chatting with an agent via the website or mobile app.
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Customer support at Mint Mobile informed me that wait times were longer than usual. On the other hand, I just had to wait around two minutes to speak with a phone customer support agent. I waited for slightly over three minutes (including all of the automated messages) before I could speak with a real human.
I just had to wait a minute and a half to speak with a customer support agent when I used the online chat tool. Even though I had to wait longer, once I was connected to the representative on the phone, I received a quicker, more comprehensive response.
Nevertheless, every customer support agent I spoke with—both before buying the package and throughout the month I used Mint Mobile for testing—was informed, kind, and accommodating.
FAQs about Mint Mobile Phone Number
Q. Is it worthwhile to transfer to Mint Mobile from Verizon?
Ans. Because Mint Mobile uses the T-Mobile network, if you have coverage in your location, switching to Mint Mobile might result in bill savings of hundreds of dollars. Plans from Mint Mobile start at about $15 per month, and their unlimited plan costs half as much as Verizon’s.
Q. Does the cost of Mint Mobile increase after three months?
Ans. To maintain the same prices after three months, if you sign up for the new customers’ three-month package, you will need to sign up for a 12-month subscription. The cost would increase if you simply signed up for a new 3- or 6-month bundle.
Q. How much time does switching to Mint Mobile take?
Ans. When you buy a physical SIM card, the process of having it mailed and activated may take several days. It can take minutes to swap if you go with an eSIM.
Q. Is Mint Mobile cancelable at any time?
Ans. After activation, you have seven days to cancel and receive a full refund of the purchase price. Nevertheless, you would have to wait until the conclusion of your selected commitment—3, 6, or 12 months—to cancel your plan after the first seven days.
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