Conduent Phone Number: Based in Florham Park, New Jersey, Conduent Inc. is an American provider of business services. It was founded in 2017 as a result of the sale of Xerox. The company provides governments and businesses with digital platforms. It employed more than 31,000 people in 22 countries as of 2021.
| Name | Conduent |
| Founded In | January 3, 2017 |
| Phone Number | 1-844-ONE-CNDT |
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Contents
History
Conduent Phone Number: Xerox announced on June 5, 2016, that it would be separating its Xerox Business Services division into an independent company with an unspecified name. Many believed that the new company’s business scope closely matched that of Affiliated Computer Services (ACS). A business services firm that Xerox had purchased six years earlier in 2010.
After previously announcing its intention to split into two distinct businesses, Xerox revealed the name of the new business services company Conduent on October 6, 2016. As per the provided explanation, the company’s “coined name” originated from its adeptness in managing transactional relationships between its clients and constituents.
Following its split from Xerox, Conduent officially came into being on January 3, 2017. Carl Icahn owned 9.7% of the company at the end of the first quarter of 2017.
Conduent sold Skyview Capital a portion of its customer care contracts in February 2019. Skyview Capital went on to found Continuum Global Solutions LLC.
Conduent declared in February of 2020 that Clifford Skelton would take over as Chief Executive Officer. Skelton had been acting CEO of Conduent for the previous seven months before his appointment. He will stay on the Board of Directors of Conduent.
Conduent settled with the US Department of Labour in May 2021 to address claims that it discriminated in hiring practices between 2013 and 2015 while working for the former Xerox Commercial Solutions. 1,624 Black, Asian, Native Hawaiian, and Pacific Islander job applicants will receive $395,000 from Conduent.
Services and products
Conduent provides business services, such as medical billing, patient support services, electronic toll collection, Medicaid screening, and prepaid card processing, for government benefits like welfare, Social Security, and food stamps.
What makes you join Conduent?
Conduent works hard to foster an environment where employees can grow and feel valued on a personal and professional level. With over 60,000 employees in 24 countries, we give you the chance to develop alongside a group of individuals who push and motivate you to reach your full potential.
Conduent Phone Number: Mission
There are many ways to define health, but in the end, it all comes down to how well systems work. The systems influencing and facilitating healthcare delivery shape everything from daily operations and interactions to the standard, scope, efficacy, and quality of services and capabilities. Conduent helps organisations across the healthcare spectrum break through challenges with innovative, technology-driven solutions to elevate performance and drive better outcomes.
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Honours and acknowledgement
- Conduent was ranked #486 by Forbes in their annual list of the Best Employers in America for Diversity in April 2021.
- Added to the 2022 “GovTech 100” List of Companies in January
What Is the Job of a Conduent Customer Service Agent?
Learn about the duties of a Conduent Customer Service Representative, how to apply for this position and the requirements for success in this role.
Conduent is a business process services provider that offers clients in the public and private sectors digital platforms, analytics, and automation solutions.
At Conduent, a customer service representative is in charge of giving customers outstanding customer service. This includes answering questions from clients, addressing grievances from clients, and giving details about goods and services. They also need to be able to quickly and effectively provide solutions in challenging customer situations. Customer service representatives also need to be strong communicators and problem solvers with the ability to operate in a fast-paced setting.
Salary of a Conduent Customer Service Representative
Conduent’s customer service representative salary is based on several variables, including the candidate’s background, credentials, and work location. The intricacy of the work and the internal policies and procedures of the organisation are additional factors. The employer may also consider any unique abilities or expertise the candidate may have that would be helpful in the position.
- $34,410 is the median annual salary ($16.54 an hour).
- Top 10% Annual Salary: $19.18/hour or $39,900
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