stayzilla customer care number:- A sincere shoutout to Pankaj who joined us in June 2016. In the short period that he has been here, he built up a really solid product, engineering and design team as well as robust processes to ensure their effectiveness. Today our engineers deploy more on a daily basis than what we used to do on a weekly basis before he came. And the results have been clearly visible. We have a passionate and dedicated team of engineers and data scientists led by Santanu, and PMs led by Abhimanyu and Mouli. Overall helped the company do much more with less (Stayzilla went from 600 to 200 people while adding over 8000 homestays across India).
जून 2016 में हमारे साथ जुड़ने वाले पंकज के लिए एक ईमानदार चिल्लाहट। यहां रहने की छोटी अवधि में, उन्होंने वास्तव में एक ठोस उत्पाद, इंजीनियरिंग और डिजाइन टीम के साथ-साथ उनकी प्रभावशीलता सुनिश्चित करने के लिए मजबूत प्रक्रियाओं का निर्माण किया। आज हमारे इंजीनियर उनके आने से पहले की तुलना में दैनिक आधार पर अधिक तैनात करते हैं, जो हम साप्ताहिक आधार पर करते थे। और परिणाम स्पष्ट रूप से दिखाई दे रहे हैं। इस टीम ने अत्याधुनिक भविष्यवाणी इंजन सहित कुछ अद्भुत उत्पाद सुविधाओं और प्रौद्योगिकियों को भेज दिया है जो हमें बुकिंग पुष्टिकरण दर, पूर्वानुमान मांग, कीमत की भविष्यवाणी करने और बोलियों को अनुकूलित करने की अनुमति देते हैं। कुल मिलाकर कंपनी को कम के साथ बहुत कुछ करने में मदद मिली (भारत भर में 8000 से अधिक होमस्टे जोड़ते हुए स्टेज़िला 600 से 200 लोगों तक चला गया)।
Anuroop and Marketing
I am also thankful to the marketing team headed by Anuroop, who joined in August 2016. From being known as a tier 2–3 hotel OTA focused on budget properties to being accepted as a major homestay player focused on experience has truly been a splendid makeover with zero ATL spends. His team proactively coordinated our PR efforts over the last 6 months that put Stayzilla at the forefront of government partnerships. In an industry where offers and promotions were the norms, his team was focusing on marketing ROI and getting bookings without any discounts.
Ankit and Marketplace
The Marketplace team, headed by Ankit, was responsible for scaling our popular town hall events promoting homestays to more than 900 towns and turning Homestays into a pan-India phenomenon. The on-ground team was also crucial in building the ecosystem across various state and central agencies. Ankit also initiated the conversations with Central Government in April 2016 for easing the homestay guidelines.
Thanks to his team’s efforts, Stayzilla signed its first MoU with Madhya Pradesh State Tourism for the joint promotion and marketing of homestays in the state in June 2016. The team then continued its partnerships streak with 8 more states and 2 NGOs promoting ecotourism. They covered an extensive range of areas to promote homestays and explored the possibilities of implementing them in places from Tawang to Kutch and Spiti to Kanyakumari. New travel destinations like Majuli were also created with the creation of homestays there.
Ipe and Operations
In a market where we discover new needs and problems almost every day, it is impossible to automate everything. Ipe and his team have been the perfect partners where they have remained flexible while maintaining a sense of purpose towards ensuring customer experience.
We employ a product + people hybrid approach to customer service. However, on peak days, volumes can routinely reach up to 5x of regular volumes. In those times, when the manual part of the hybrid approach becomes more crucial, his team has always shined through. At times, there are holidays when the whole company is out except for him and his team managing all issues with check-ins or check-outs.
Whatever we have achieved would not have been possible without the support from Finance, Admin and HR. We have had 3 revisions of our financial plan in the last 18 months with an eye on increasing the runway via both cost restructuring and working the margins up and increasing the ROI for any investment. The finance team headed by Sachit always provided constant monitoring and gave early feedback. The Admin and HR teams worked shoulder to shoulder with all teams ensuring their comfort during all times.
FAQs-2022 on Stayzilla Customer Care Number
What Is stayzilla Customer Care Number?
I would like to give you just one example of the passion and dedication of this team. In the last 20 days — while the management was figuring out the next steps — the Stayzilla Product, Engineering and Design (internally called SPeeD) team was busy in a hackathon, developing new features for the homestay ecosystem. A lot of them—user-uploaded videos of properties, a map view, 360 degrees (panoramic) view, host-guest chat — even got deployed to production during this time. Here are some screenshots.
What Is Co-Founders?
Sachit Singhi and Rupal have been my partners in this journey from the initial days. Without their support and flexibility, I am sure we wouldn’t have walked this far. Sachit is one of my closest friends and Rupal is + my wife! After a long discussion, we have arrived at the conclusion that we need to spend the next decade strengthening our personal relationships which we have neglected for a more professional one in the last 10 years.