Shipt Phone Number

Shipt Phone Number, Email ID Details, History, Pros and cons

Shipt Phone Number: With the help of the delivery service Shipt, you can place orders for goods from local and national retailers and your preferred local stores. Shipt delivers groceries and a wide range of other retail stores so that you can order anything from home goods to baby products, prescription drugs, and pet supplies.

Following your purchases through the website or app, Shipt pairs you with a shopper who packages and delivers your order right to your door. During the checkout process, you can also give your customer specific instructions, such as delivery guidelines and preferred replacements if an item runs out of stock.

Shipt also offers a variety of delivery options, such as scheduled or same-day deliveries in addition to self-pickup.

Founded In2014
Phone Number+1 205-502-2500
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Shipt Phone Number

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Bill Smith was the founder and primary financier of Shipt. Smith had founded several companies before starting Shipt, including one for prepaid Visa cards, one for small loans, and one for cell phones. With 1,000 pre-enrollment clients, the business soft-launched in Birmingham, Alabama in November 2014 and held an official launch there in May 2015. As of 2016, nine states and 27 metro areas had access to the service. The company began by focusing on areas without grocery delivery services and then moved into other areas.

Greycroft Partners,, and Harbert Growth Partners led a $20 million Series A investment in Shipt that was received in July of 2016. The business stated that it intended to expand and form partnerships with the money. In June 2017, Shipt secured an extra $40 million in Series B funding. Greycroft Partners led the round, with participation from prior investors. The company operated in 47 U.S. markets at the time of the investment.

Provision of services

Shipt provides its members with same-day delivery from a variety of retailers via their website or smartphone app, which is available on the iOS and Android operating systems.

Customers can order goods from neighbourhood stores like ABC Fine Wine & Spirits, Costco, CVS, Harris Teeter, H-E-B, Jewel Osco, Kroger, Lucky’s Market, Meijer, Office Depot, OfficeMax, Publix, Safeway, Shaw’s Star Market, Target, Roche Bros., ShopRite, and Winn-Dixie by obtaining a Shipt membership. A nationwide fleet of more than 300,000 Shipt Shoppers shops and delivers customer orders. These shoppers deliver goods for the business; they are independent contractors rather than employees. The annual membership fee is $99

Pros and Cons

You should weigh several benefits and drawbacks before determining if Shipt is the right choice for you.


  • A large assortment of goods is offered. With Shipt, you can easily find a wide range of options that can be delivered, regardless of your preference for particular brands or organic ingredients.
  • Simple to operate. Retailers let you filter products by category, price, and brand and provide comprehensive information about ingredients.
  • Easy delivery. There are numerous delivery choices available, such as scheduled and same-day deliveries.


  • There are differences in quality. While fresh fruits and vegetables may be more variable, certain foods, like packaged goods, have a higher chance of arriving in good condition.
  • makes use of plastic packaging. While it is possible to ask for paper bags rather than plastic ones, not every store may have this option. This could be a crucial factor for customers who would rather use paper or reusable bags to use less plastic.
  • restricted choices for specific clients. In some places, there might be fewer options for retailers and products, and pickup isn’t always an option.
  • Cost. Products purchased on Shipt also cost a little bit more than products purchased in stores, in addition to the delivery and service fees.
Shipt Phone Number

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Who ought to give Shipt a try?

For people who prefer the ease and convenience of placing their grocery orders online, Shipt is a good choice. For those who want to avoid paying a delivery fee on every purchase and regularly order groceries or other products, its monthly and annual memberships are also perfect.

However, depending on where you live, your options for delivery might be limited. Furthermore, not all stores or locations currently offer pickup, which could be inconvenient for some customers.

How Shipt Operates

Shipt makes shopping incredibly easy. To begin perusing available items and current sales, members only need to log in to the Shipt app, which is accessible on iOS 10.0, Android 5.0, or later, or visit

To expedite your shopping, you can also sort by category or search if you know roughly what you need to buy. Next, select each item you wish to add to your cart by tapping the green plus icon. After adding everything you wanted no minimum order required you can check out and choose the time window for delivery.

This delivery window may open up to one week in advance or as early as one hour. Since Shipt’s services can be requested as long as there is an open grocery store in your area, deliveries may be available in certain markets 24 hours a day. Being at home when the delivery occurs is the primary prerequisite.

Don’t forget to include any delivery notes that will assist your Shipt Shopper in delivering your items before finishing the checkout process. If you have any special instructions or preferences (like a preferred weight for a head of broccoli), you can also tap “Add Note” next to any item.

If your Shipt Shopper discovers that an item is out of stock while they are shopping, they might get in touch with you. In this manner, they can arrange for a replacement item or verify that you would rather forego the item. To save time or make sure you don’t miss a call, you can also include notes about your preferences for substitutions in the “Add Note” section before checking out.


Q. Is Shipt accessible in all states?

Ans. As of right now, Shipt is accessible in 48 states, with West Virginia and Alaska being the exceptions. If you navigate down the Shipt Cities page and tap on your state name, you can see if the company serves your particular city.

Q. Does Shipt have any restrictions on what I can order?

Ans. Shipt can deliver most things that you would find in a typical grocery store, but it is not allowed to deliver lottery tickets, gift cards, tobacco, or propane tanks. Although it’s not illegal in every market to deliver prescription drugs, Shipt Shoppers are never allowed to pick up items in this category on your behalf.

Q. Can groceries be sent via Shipt while I’m on vacation?

Ans. Sure, as long as you’re in one of Shipt’s markets. You can order groceries to be delivered to any service area with just one Shipt membership. This implies that you can send groceries to friends or family whenever you’d like.

Q. How can I make a payment?

Ans. Shipt accepts the majority of popular credit and debit cards in the United States. Reloadable gift cards, such as the Visa gift card, fall under this category. Nevertheless, you will not be able to pay with EBT cards or gift cards that are only good at certain stores. Target owns Shipt, but you cannot use your Target RED card or any of its benefits on your grocery order.

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