Phone Number Phone Number, Email-ID Details, History, Pros and Cons Phone Number: Families can find childcare, geriatric care, special needs care, housekeeping services, tutoring support, and pet care on, an online marketplace. Additionally, it’s a two-way market where carers can obtain employment. The organisation offers caregiving benefits to employers for their employees through its enterprise arm, Care for Business. Among their business clients are BestBuy, Starbucks, Google, and Facebook.

With offices in Shelton, Berlin, Germany, New York, and Shelton, the company’s headquarters are located in Austin, Texas. The company went public on January 24, 2014, after raising $111 million in venture capital. was acquired by IAC in February 2020, and it was no longer a publicly listed business.

Founded In2012
Phone Number(877) 227-5115
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Sheila Lirio Marcelo founded following her struggles in getting care for her elderly parents and children. The platform facilitates the matching of families with suitable carers. Such as housekeepers, tutors, nannies, sitters, senior care providers, and pet care providers. Families may schedule carers on demand through the company’s two membership tiers, basic and premium.

Reid Hoffman helped collect $3.5 million in a Series A fundraising round from Matrix Partners in 2007. A Matrix representative refuted any accusations of unfair treatment after the media revealed accusations that Marcelo had met with other businesses to obtain their information for the launch of expanded its presence into over twelve Western European nations in 2012. It purchased Berlin-based and began in the UK and Canada. The app Karoo won the 2013 Webby Award for social media (handheld devices). A later update removed the app. raised $111 million in capital from investors, including Matrix Partners, Trinity Ventures, New Enterprise Associates, USAA, and Institutional Venture Partners (IVP), before their first public offering (IPO) in January 2014. The company reportedly planned to list 5.35 million shares for $14 to $16 a share on the New York Stock Exchange under the symbol “CRCM” in January 2014 to make $85.6 million. 5.35 million shares were priced at $17 on January 23, 2014. On January 24, 2014, became public, with shares trading for $22.55, a 30% increase over the initial price. It was Boston’s first venture-backed digital business to go public in nearly two years.

How Does It Work?

A portion of the transaction fee from each family payment made through the payments platform will be allocated to the Benefits programme. When receiving payments from several families. The carer can accumulate Care Benefit Bucks that they can access in their account! (It should be noted that the caregiver’s pay is deducted from the transaction charge, not applied to that sum.) Families might choose to increase their percentage payment by double. Carers can then use the Care Benefit Bucks to pay for prescription medications, doctor appointments, health insurance, travel expenses, and education.. Over a year, carers are eligible to redeem up to $500 in total.

A Way for Families Is Through Benefits

Through the Care Benefit Bucks programme. The benefits platform allows carers on to accrue additional benefits towards their health and dental coverage. Employers may now genuinely contribute to their carers’ benefits with Care Benefit Bucks—benefits that enable them to long-term care for themselves and their own families. In this manner, families can assist in preparing their cherished carers for a more stable financial future. Phone Number

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Pros and Cons


  • One of the biggest companies offering care services and present in over 20 countries is
  • It is a well-established company in the caregiving industry with a large network of qualified carers.
  • It offers a variety of care services.
  • Its registration process is easy, and its website is easy to use.
  • There is a quick and simple background check procedure.


  • Since each carer determines their pay rate, the costs differ significantly.
  • It isn’t easy to comprehend their price system.
  • A basic membership prevents interaction between carers and seekers. To achieve this, you must purchase a premium account.
  • Unsatisfactory encounters with the carers they hired may occur for some care seekers.
  • It’s possible that some carers don’t get along well with the families they work with.
  • You cannot be completely certain about who you are recruiting (without conducting in-depth interviews and background checks) because it is a digital marketplace.

How to Contact

Talking to appears to come naturally to them. The customer service team can be reached by phone, internet, email, Facebook, or Twitter, in five different methods.
You can choose the most suitable route based on the urgency of your problem and how soon you’d like to speak with
Let’s start with the most expedient and effective method of resolving any issue, which we believe is calling the service.


You should contact the call centre to speak with someone as soon as possible. Just pick up and give +1-877-227-3115 a ring. Press 3 immediately to connect to a real person who can assist you with your request.
Depending on the day of the week and the time of day you call, you may have to wait up to fifteen minutes to speak with a support professional.
It’s crucial to remember that this queue is open from 10:00 a.m. to 6:00 p.m. EST, Monday through Friday. We discovered that the easiest way to prevent any wait periods is to call when the lines open, at 10:00 a.m.

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