Aaron’s Phone Number: US retailer Aaron’s Company offers lease-to-own options. The company’s main business is leasing and selling computers, electronics, furniture, and appliances at retail stores. The business sells products online at Aarons.com and through company-operated and franchised stores.
| Name | Aaron’s |
| Founded In | June 19, 1955 |
| Phone Number | 1-800-950-7368 |
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Contents
History
R. Charles Loudermilk, Sr. established Aaron Rents, Inc. in 1955. The sale of Aaron’s Corporate Furnishings division to CORT Business Services. In September 2008, Berkshire Hathaway announced its division. In 2007, Aaron’s Corporate Furnishings division, which ran 47 stores, brought in about $99 million in revenue.
There were 1,864 Aaron’s locations as of December 31, 2016, spread across 28 states, the District of Columbia, and Canada. They also had 699 independently run franchise locations across 46 states and Canada.
The Aaron’s Company, Inc. and PROG Holdings, Inc. will become independent companies, according to an announcement made by Aaron’s Holdings Company Inc. on July 29, 2020. Although it was reclassified as “Consumer Finance” in its Global Industry Classification Standard, PROG Holdings (NYSE: PRG) with the ticker symbol “PRG” was still included in the S&P Midcap 400 stock index. The Aaron’s Company was transferred into the S&P Smallcap 600, but it kept trading under the ticker symbol “AAN” (NYSE: AAN).
Mission
The mission of Aaron’s Inc. (“Aaron’s”) is to give customers an easy and reasonably priced way to buy or rent superior electronics, furniture, and other consumer goods products.
Relationships with Customers
Aaron’s primarily serves customers via its online store, where they can also self-serve, and in-person locations. At the company’s retail locations, salespeople are tasked with personally managing all customer requests, inquiries, complaints, and merchandise returns.
Customers can get a variety of information from Aaron’s website, such as details about its products, store locations, return policies, and shipping choices. Customers can manage their personal account details and obtain information about their lease agreements and purchases using the online client portal available on the company’s website.
In addition, Aaron’s is active on social media, running several accounts that allow it to interact with customers and share updates and deals with them directly. Additionally, the company updates its website with information on company developments through a blog.
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Disagreement
Customers sued Aaron’s in February 2013 alleging that the business had sent over 185,000 emails to the rental company with customer information such as passwords, Social Security numbers, recorded keystrokes, and explicit photos, all obtained through spyware on rented computers. Officials from Aaron’s Company had previously stated that franchisees were accountable for the spyware, not the company. Aaron’s and the Federal Trade Commission reached a settlement in October 2013 that restricted Aaron’s use of monitoring technology and mandated the deletion of customer information obtained illegally.
FAQs
Q. Who are Aaron’s founders?
Ans. In R. Aaron’s, Charles Loudermilk, was founded.
Q. When was Aaron’s established?
Ans. June 19, 1955, saw the founding of Aaron’s.
Q. Which industry is Aaron’s in competition with?
Ans. Aaron’s is a competitor in the furniture market.
Q. How should I write Aaron’s complaint letter?
Ans. You can file a complaint about Aaron’s and get a response from Aaron’s representatives by using the unbiased complaint writing and response system provided by Complaintsboard.com. You can file complaints about product shipment, payment, correspondence, billing, and any other aspect of Aaron’s services using this special section.
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