Stock Phone Number, Customer Support Email

Stock Phone Number, 5 Best Business Hours: How To Contact StockX Customer Service & FAQs

Stock Phone Number:- StockX was founded in 2016 by Greg Schwartz, Josh Luber, Gilbert Dann, and Chris Kaufman. It is an international online marketplace; It resells clothing with a focus on sneakers.

StockX has risen a lot; In 2020, it introduced electronics such as smartphones, Stock Phone Number game consoles, and computer hardware. Owing to excellent leadership, StockX has been able to bag some great deals with many celebrities.

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Also, in 2017 it collaborated with Eminem to raise funds for the greater Houston community. So, it has several international offices such as Eindhoven, Netherlands, and London, United Kingdom.

How do I contact customer service and when can I expect to hear back?

Many common questions about StockX can be answered by visiting our Help Center: StockX Help Center:

If you would like personalized assistance, StockX also offers live chat for web users in the US. Also, you can connect with us by live chat or you can select Contact Us to receive a reply via email. So, both of these options will provide you with the fastest way to get help.

How do I Use StockX’s Live Chat feature?

  • Live chat is available in the US during these hours:
  • Monday – Friday 9 a.m. – 9 p.m. at
  • Saturday – Sunday 10 a.m. – 6 p.m. ET.

To access the chat, navigate to stockx.com. Live chat is available on the help center in the lower left corner. You can also find live chat in Settings in the mobile app.

You need to be logged into your StockX account and once signed in, you can start the chatbot by clicking on the chat icon in the lower-left corner of the screen to open the chat window.

From here, you’ll be able to ask specific questions or enter your issue. Additionally, you will be able to choose among the common reasons that customers reach out to support. Stock Phone Number most importantly, you will be able to connect with one of our customer service teammates who will be able to give you live support.

If you need help other than the chat hours listed, you are welcome to contact customer service through the help center. This will open a case and a partner on the customer service team will contact you via email.

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Stocks Phone Number List

Customer service representatives are among the most important teams in the business. They help in building a more excellent relationship between the customers and the company.

They help solve customer problems, offer purchase suggestions, and even answer customer questions.

Currently, StockX does not have a working StockX Customer Service Number. However, it has a dedicated team that provides immediate assistance on your sale or purchase.

You can contact StockX customer service representatives directly on their page or via chat.

Stock Phone Number

StockX Operating Hours

StockX has excellent customer service hours. They are all group friendly, that is, even work groups who come home late can access their support services. Stock Phone Number StockX business hours are 4 a.m. to 9 p.m. EST, seven days a week.

Users in the United Kingdom and the United States can access live chat Monday through Friday from 9 AM to 9 PM. On weekends, live chat is available from 10 a.m. to 6 p.m. EST.

How to Contact a Stock Live Agent

Unfortunately, there is no way to talk to a live agent in StockX. This is simply because they do not have a customer service phone number.

Regardless, StockX’s support team is always available 24/7, and you can get in touch with them by submitting a support request.

StockX Social Media Pages

StockX has several media accounts. You can learn or enquire about their services through their social media accounts. Below are some of the accounts and their links:

FacebookNot Available
InstagramNot Available
TwitterNot Available
Stock Phone Number

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Stock Mailing Address

StockX’s postal address is 1046 Woodward Ave Detroit, MI 48226 United States.

Stock Phone Number, Stock Email, and Live Chat Options

StockX provides live chat services. Live chats work like any other chat messaging platform such as Twitter and Facebook. Generally, live chat is quite exciting and faster than email.

Businesses employ it because it enhances customer satisfaction. If Discussion is available in your country, you can access it from the StockX website via the chat icon. The icon is always located in the lower-left corner of the website.

The website also has some valid pages to check your orders or find possible solutions. If an agent is not available, the Stock Phone Number the question, or the message will be saved automatically, and you will get a response via email.

However, StockX response times vary; Although they get in touch within 24 hours, the StockX support team strives to respond as quickly as possible.

1. How StockX Works

StockX works like a stock market. Unlike the actual stock market, StockX involves selling and purchasing tangible goods. Seller places ask while buyers place a bid.

Also, the seller must list the item for sale; Alternatively, he/she can sell the item immediately to the highest bidder. When the Ask and Bid match, the transaction is completed automatically.

So, if a match is found, the seller sends the item for authentication to StockX within two business days. After successful authentication, the item is shipped to the buyer, and funds are released to the seller.

2. How to Cancel a StockX Order

You cannot cancel a StockX order. Once a sale is made, it is impossible to withdraw a bid or ask. The policy was formulated to maintain the integrity of the market. Stock Phone Number this helps StockX confirm whether the bids and inquiries are trustworthy, genuine, and active.

However, if there is a problem with the item you have received, you must contact the StockX customer service team within three business days of receiving it. The team will find the best and fairest available solution.

Stock Phone Number
Stock Phone Number

Stock Phone Number: Common Reasons to Contact StockX Support

As with any platform that lets you buy and sell products, especially coveted and rare products like authentic Air Jordans, there are many problems that require the help of customer service.

The StockX Help page lists categories for buy, sell, NFT, and more. However, according to the complaints from the Better Business Bureau, the main reasons you would need to contact StockX support are:

  • The product you bought was counterfeit
  • The product you purchased was damaged
  • StockX did not honor the promotion
  • your package was never delivered

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FAQs on Stock Phone Number

How do I contact StockX?

For more information visit the company’s website stockx.com or live chat. Email the StockX customer service phone number, call the address or compose an email to resolve StockX issues: shipping and delivery, activation/cancellation, and request for information.

How many hours does the StockX Help Center have?

To access chat, navigate to stock live chat which is not currently offered within the help center. You need to log in to your StockX account and once signed in, Stock Phone Number you can start the chatbot by clicking on the chat icon in the lower-left corner of the screen to open the chat window.

How do I talk to a live agent in StockX?

Unfortunately, there is no way to talk to a live agent at StockX. Stock Phone Number this is simply because they do not have a customer service phone number. Regardless, StockX’s support team is always available 24/7, and you can get in touch with them by submitting a support request.

Does StockX offer live chat support?

If you want personalized help, StockX also offers live chat for web users in the US. While live chat is not currently available on the Help Center, please select Contact Us to receive a reply via email. Both options will provide you with the fastest way to get help.

Stock Phone Number: How can I contact StockX?

You need to be logged into your StockX account and once signed in, you can start the chatbot by clicking on the chat icon in the lower-left corner of the screen to open the chat window. From here, you’ll be able to ask specific questions or enter your issue.

How do I email StockX?

Contact StockX Customer Service:

  • the headquarters. StockX LLC. 1046 Woodward Ave., Detroit, MI 48226.
  • customer service. Email: support@stockx.com.
  • About StockX

Does StockX Refund?

Due to the anonymous nature of our live markets, we are unable to offer returns, exchanges, or swaps. This also applies if you ordered the wrong size. The good news is that you can always resell with us if you no longer want your item.

Is StockX Trustworthy?

At its core, StockX is an online marketplace for high-end goods, sneakers, and streetwear. Stock Phone Number the idea behind StockX was to sell things that are increasing in value, an idea similar to trading stocks. As a seller, this gives you the ability to sell your high-end sneakers and streetwear to a legitimate buyer who will not scam you.

Stock Phone Number, Can you cancel a StockX order?

Once your bid has been accepted by a seller, your order cannot be canceled. It holds genuine, proactive, and reliable offers, which boosts seller confidence in the market and ultimately leads to more items being offered on StockX, which is good for buyers.

Who Owns StockX?

The Detroit-based company was founded in 2015-2016 by Dan Gilbert, Josh Luber, Greg Schwartz, and Chris Kaufman. StockX has over 800 employees in downtown Detroit.

Stock Phone Number
Stock Phone Number

What if the seller never ships StockX?

In the event of an unreasonable time elapsing between a buyer purchasing an item and failure to receive a shipping confirmation—typically after five days, StockX will take steps to place you with another seller at no additional cost or, If we are unable to do so, return your purchase price.

What if you send a fake shoe to StockX?

If the shoes are not authentic, or they are not in deadstock condition with the original box, you will be charged 15% of the sale price or $13.95, whichever is higher, to send them back to you. No arrests, no charges. If you keep sending them fakes, they will suspend your account.

What if StockX loses your package?

If you are still unable to locate your package, contact StockX Support and we will initiate an inquiry with the delivery carrier. Even if you have already initiated an investigation with the carrier, we will still need to complete our internal investigation before we can issue any payment or refund as a result of a claim.

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Why did StockX refund my money?

If StockX is unable to match you with a new seller as a result of failing to verify your purchase, you will be refunded your full purchase price.

Why is StockX so cheap?

  1. 25% of the items sold on StockX are sold below the retail price. Stock Phone Number this often happens when there is a lot of supply in retail stores and consumers can find what they are looking for on StockX instead of waiting for inventory to go on sale.

How long does it take to ship StockX?

StockX endeavors to deliver your items to you within 7-12 business days. Stock Phone Number while this may take a little longer than you’re used to, as StockX Marketplace deals with high-value and rare products, we want to make sure that the items you buy on our site meet our internal quality standards.

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