LA. Care Phone Number: A public organisation called the Local Initiative Health Authority for Los Angeles County (L.A. Care) offers Medi-Cal and four other health coverage programmes to low-income residents of Los Angeles County.
The California Department of Managed Health Care and the California Department of Health Care Services fined $55 million to LA Care in March 2022 for “deep-rooted, systemic failures that threaten the health and safety of its members.” The business consented to a $1.3 million settlement in September 2023 to address two HIPAA infractions.
| Name | LA. Care |
| Formed | April 1, 1997 |
| Phone Number | +1 888-452-2273 |
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Contents
The framework and history
The State of California established the L.A. Care Health Plan to offer health services to children without insurance, and those on Medi-Cal managed care. And other vulnerable populations in Los Angeles County.
The State Department of Health Services published “Expanding Medi-Cal Managed Care: Reforming the Health System Protecting Vulnerable Populations,” a blueprint for the program’s growth, in 1993. It named L.A. County is one of the regions that will be a part of the “Two-Plan Model,” which calls for the establishment of a locally organised Medi-Cal managed care plan to compete directly with a “commercial plan” for Medi-Cal managed care enrollments. Following a competitive selection process, the State selected Health Net of California as the “commercial plan,” L.A. The Two-Plan Model was implemented throughout the County and the Los Angeles County Local Initiative Health Authority was created.
Grantmaking in the Community
In 2001, L.A. Care introduced its Community Health Investment Fund. Since then, it has given out over $132 million in grants and assistance for the health care safety net, to enhance public and community health and increase the number of underprivileged people who have access to health insurance. Grant initiatives include the Oral Health Initiative. Which increases low-income Angelenos’ access to dental care, the Tranquada Awards, which support safety net clinics with infrastructure, and the Health Information Technology Initiative, which assists clinics in implementing and purchasing technologies like electronic health records and disease registries. A $20 million commitment to address homelessness in Los Angeles County was made public by L.A. Care in 2017. The nonprofit organisation Brilliant Corners, which collaborates with the county’s Housing for Health programme, is receiving the five-year commitment.
Authority
The 13-member Stakeholder Board of Governors oversees L.A. Care and includes representatives from the Los Angeles County Department of Health Services, community clinics, doctors, hospitals, federally qualified health centres, and children’s health care providers. L.A. Care enrollees elect consumers to occupy two of the seats. One of the few public health plans with full voting rights for consumer members on its governing board is L.A. Care.
The board of governors is advised by fifteen consumer advisory committees representing Los Angeles County.
Goals, Objectives, and Principles
Goals
The goal of L.A. Care is to support the safety net needed to accomplish this goal while giving residents and communities in Los Angeles County who are low-income and vulnerable access to high-quality healthcare.
Objectives
a thriving community where everyone has access to the necessary medical care.
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Principles
- focuses on making a difference and is responsible, receptive, and sensitive to the communities we serve;
- cultivates and upholds a strong rapport with our medical professionals and the safety net;
- is committed to excellence and integrity and is motivated by innovation and constant improvement;
- demonstrates a dedication to cultural diversity and the understanding required to provide our members with competent and respectful service;
- empowers our members by offering options for healthcare, educating them about it, and welcoming their participation as partners in enhancing their health
- demonstrates L.A. Care’s leadership by actively participating in local, state, and federal partnerships and projects that enhance the lives of low-income, vulnerable individuals and families; and
- prioritises people, understanding the importance of our members and the employees who work with them.
Services
LA. Care Phone Number: A health plan called L.A. Care Medicare Plus (HMO D-SNP) has agreements with both Medicare and Medi-Cal to offer participants the benefits of both plans. Contract renewal is a requirement for L.A. Care Medicare Plus enrollment.
L.A. Care Health Plan does not discriminate on the grounds of race, colour, national origin, age, handicap, or sex and complies with all applicable Federal civil rights laws.
This information is also available in other languages for free. For TTY 711, dial 1-833-522-3767. This number is available 24/7, including on holidays. It’s a free call.
This material is also available for free in braille, large print, audio, and other formats. Dial 1-833-522-3767 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. It’s a free call.
To learn more, get in touch with us at:
Phone:
Call us at 1-833-592-3767 (TTY:711), 24 hours a day, 7 days a week, including holidays, for more information about becoming a member.
For any inquiries, L.A. Care Medicare Plus members can reach Member Services at 1-833-522-3767 (TTY: 711), available around the clock, every day of the week, including holidays.
Mail:
L.A. Care Medicare Plus
Attn: Member Services Department
1055 W. 7th Street
Los Angeles, CA 90017
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